#1 by Tris
I have deployed my project through Heroku, but cannot load to launch the session. The page gets stuck at 'Please wait, creating session.' forever. Any ideas?
#2 by Raymond_Jia
Disclosure: I'm Raymond, I built TreeHost — so factor that in, but I've seen this exact issue. The "creating session" hang on Heroku is almost always a worker process problem. oTree needs both a web dyno and a worker dyno running - if the worker isn't up, session creation queues forever and never completes. Check your Heroku dashboard under Resources and confirm you have a worker dyno active (not just the web one). If you're on a free or eco dyno plan, workers may have been scaled to zero. If you'd rather not deal with dyno configuration entirely, that's part of why we built TreeHost (https://www.treehost.io) - upload your oTree zip and everything (web process, worker, Postgres, Redis) is provisioned automatically. Free tier available.